PRIVACY POLICY

1. Information We Collect

At Spa & Stay, we collect personal information including your name, last name, email address, phone number, and booking details when you make a reservation with us.

2. How We Collect Information

We collect information directly through our website booking form and contact form when you submit a reservation request or inquiry.

3. Why We Collect Personal Information

We collect your personal information to:

Process and confirm your spa reservation
Communicate with you regarding your booking
Send you important information about your stay
Respond to your inquiries
Improve our services and your experience

4. How We Store, Use, Share and Disclose Information

All personal information is stored securely within the Wix platform, which hosts our website. We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is only accessible to authorized staff members who need it to provide our services to you.

5. Communication with Site Visitors

We communicate with you solely through the Wix platform via email regarding your reservation, inquiries, or to provide information directly related to your stay. We will not contact you for marketing purposes unless you have explicitly opted in.

6. Information from Minors

Our services are not targeted toward individuals under 18 years of age, and we do not knowingly collect personal information from minors.

7. Privacy Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last revised" date at the top of this page.

8. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: info@spaandstay.ch

Last revised: 15.04.2025